Patient Safety in Psychiatry-2.6 Working Toward Self Care

Video Transcription

Video Summary

In this video, Chapter 6 discusses the importance of communication with patients and their families as team members in the context of patient safety and quality improvement. It emphasizes the need to build teamwork and effective communication into interactions with patients and families. Key forms of communication for patient safety include informed consent, making referrals, disclosure of errors and bad news, communication of lab results, and involving the family. These communications should be taken seriously and given attention. Informed consent is crucial for treatment plans, and failure to provide it can lead to adverse events. Referrals should be consistent and provide accurate information. Disclosure of errors helps gather information and maintain patient involvement. Consistently providing lab results is essential to avoid errors, and including the family as part of the team improves communication and patient-centered care.

Keywords

communication with patients

communication with families

team members

patient safety

quality improvement