Patient Safety in Psychiatry-1.2 Culture of Patient Safety

Video Transcription

Video Summary

In this video, Chapter Two focuses on the culture of patient safety in healthcare. The speaker emphasizes that reducing errors and adverse events requires a change in culture. They highlight various elements that make up a patient safety culture, including optimizing communication skills, acknowledging human fallibility, promoting teamwork, developing leadership skills, understanding mechanisms to address adverse events, valuing continuous quality improvement, using methods to prevent errors, and recognizing the nature of systems-based care. The video also discusses signs of cultural change, such as leadership commitment to learning from errors, trust-based communication, shared perception of safety importance, teamwork encouragement, and the use of reporting and analyzing systems. The shift from a shame and blame culture to one of analysis is emphasized in order to improve patient safety. No credits are mentioned in the transcript.

Keywords

patient safety culture

communication skills

teamwork

continuous quality improvement

improve patient safety