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Applying the Integrated Care Approach: Skills for the PCP

Activity Type:

  • On Demand

Release Date: 12/12/2016

Expiration Date: 12/12/2022

  • AMA PRA Category 1: 2
  • Participation: 2



Integrated care programs, in which mental health care is delivered in primary care settings, exist as a promising solution to common, disabling and costly behavioral health problems, such as depression, anxiety and substance use disorders. Collaborative Care, a type of integrated care, has emerged as the strongest evidence-based approach. In this model, PCPs work with psychiatrists and Care Managers to deliver evidence-based care that is proven to improve outcomes, reduce costs, and improve the patient experience. 

This course is supported by the Transforming Clinical Practice Initiative (TCPI). 

Supported by Funding Opportunity Number CMS-1L1-15-002 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.


  • General Member - Free
  • Resident-Fellow Member - Free
  • Medical Student Member - Free
  • Non-Member - Free

Learning Objectives

  • Understand the Collaborative Care model and develop skills to work with a psychiatric consultant
  1. Describe the Collaborative Care approach, including its evidence base and guiding principles
  2. Identify Collaborative Care’s key tasks, including patient engagement and identification, treatment initiation, outcome tracking, treatment adjustment and relapse prevention
  3. Describe the PCP role as part of a Collaborative Care team
  • Strengthen behavioral health skills for primary care settings
  1. Increase knowledge of common behavioral health screeners and measures used in primary care
  2. Apply assessment approaches to develop provisional mental health diagnosis
  3. Explain biopsychosocial approaches to developing treatment plans
  4. Apply common prescribing principles for psychotropic medications and refer to appropriate brief behavioral interventions
  5. Utilize a chronic illness model approach to deliver measurement-based treatment to target for common mental health disorders

Target Audience

Non-psychiatrist physicians

Estimated Time to Complete

Estimated Duration: 2 Hours
Project Start Date: December 12, 2016
Project Review Date: September 2019
Project End Date: December 12, 2022

How to Earn Credit

Participants who wish to earn AMA PRA Category 1 Credit ™ or a certificate of participation may do so by completing all sections of the course including the evaluation. A multiple choice quiz is provided based on the content. A passing score of 60% must be achieved. Retakes are available for the test. After evaluating the program, course participants will be provided with an opportunity to claim hours of participation and print an official CME certificate (physicians) or certificate of participation (non-physicians) showing the event date and hours earned. 

Continuing Education Credit

The American Psychiatric Association (APA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The APA designates this enduring CME activity for a maximum of 2.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Faculty and Planner Disclosures

Presenter and Reviewer

  • Anna Ratzliff, MD, PhD, Associate Professor, Department of Psychiatry and Behavioral Sciences, University of Washington; Associate Director for Education, The AIMS Center, University of Washington. Disclosure: Spouse- Consultant Allergan

Program Planners

  • Tristan Gorrindo, MD, Director, Division of Education, American Psychiatric Association. Reports no financial relationships with commercial interests
  • Kristin Kroeger, Chief, Division of Policy Programs & Partnerships, American Psychiatric Association. Reports no financial relationships with commercial interests
  • John Kern, MD, Chief Medical Officer, Regional Mental Health Center and Regional Health Center. Disclosure: MTM Services, National Council for Behavioral Health

Hardware/Software Requirements

This internet-based CME activity is best experienced using Internet Explorer 8+, Mozilla Firefox 3+, Safari 4+. This Web site requires that JavaScript and session cookies be enabled. Certain activities may require additional software to view multimedia, presentation, or printable versions of the content. These activities will be marked as such and will provide links to the required software. That software may be: Adobe Flash, Adobe Acrobat, Microsoft PowerPoint, and Windows Media Player.

Optimal System Configuration:

  • Flash Player: Adobe Flash Player 10.3+ 
  • Browser: Firefox (latest version), Internet Explorer 8.0+, Safari 7.0+, Microsoft Edge (latest version) or Google Chrome (latest version)
  • Operating System: Windows XP+ or Mac OS X 10.4+ 
  • Internet Connection: 1 Mbps or higher

Minimum Requirements:

  • Windows PC: 500-MHz Pentium II; Windows XP or higher; 128 MB RAM; Video Card at least 64MB of video memory; Macromedia Flash Player 10.3 or higher; Sound Card at least 16-bit; audio playback with speakers for programs with video content
  • Macintosh:Mac OS X 10.4+ or higher with latest updates installed; 1.83MHz Intel Core Duo or faster; RAM: 128MB or more; Video Card: at least 64MB of video memory; Sound Card: at least 16-bit; audio playback with speakers for programs with video content

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