Telehealth Best Practices-View Presentation

Video Transcription

Video Summary

The video covers an in-depth discussion on telehealth best practices, addressing legal, regulatory, and practical aspects. Key speakers, including Dr. Shabana Kahn, a telepsychiatry committee chair at NYU Langone Health, outline the rapid growth of telehealth, attributed largely to regulatory changes during COVID-19. They discuss the complexities of federal and state rules, particularly on licensure, controlled substance prescribing, and informed consent in telehealth settings. The significant expansion of telehealth services facilitated by relaxed rules during the pandemic is highlighted, noting the challenges that may arise as some flexibilities expire.<br /><br />Moreover, the presentation features multiple case examples, including a detailed overview of how Lyra Health operates in providing mental health services through a digital, data-driven platform across the U.S. It integrates evidence-based practices and measurement-based care, emphasizing cultural responsiveness and privacy. Challenges such as handling licensing in multiple states, controlled substance regulations, and maintaining high-quality care were discussed.<br /><br />For small or private practices, the transition to telehealth or hybrid models comes with unique challenges including insurance considerations, handling patients with various psychopathologies, and ensuring regulatory compliance in prescribing medications, especially controlled substances. <br /><br />The presentation also covers practical aspects of tech use in telehealth, including the selection of HIPAA-compliant platforms and considerations for maintaining patient privacy. Some notable advantages of telehealth, like its potential to make patients feel safer and more comfortable, are also acknowledged.

Keywords

telehealth

best practices

regulatory changes

COVID-19

licensure

controlled substances

informed consent

mental health

digital platform

privacy

insurance considerations

HIPAA-compliant