Applying the Integrated Care Approach: Advanced-Module 6

Module 6 - View Transcript (Interactivity)

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Module 6 focuses on practicing how to make a case for collaborative care. The module encourages engagement with key stakeholders such as leadership, primary care providers, and behavioral health providers. Exercise one involves making the case for collaborative care to the leadership group. It suggests addressing the tension between patient-centered care and the financial resources needed to support it, as well as connecting collaborative care to other organizational initiatives. Exercise two involves making the case to primary care providers. Key concerns for primary care providers include the impact on their already busy practice. The argument that a team-based approach can provide more support and help patients get better is often convincing. Making a personal connection with primary care providers is also important. Exercise three involves making the case to behavioral health providers. Adapting to the primary care setting can be challenging for behavioral health providers, but the idea of contributing to improved patient experiences can be influential. Letting them know they will be supported by a team, including weekly caseload consultation, is another important argument. Most behavioral health providers who have experienced collaborative care prefer it over solo practice. The module concludes by stating that the guidance provided can be helpful in any implementation effort.

Keywords

collaborative care

engagement

key stakeholders

leadership

primary care providers

behavioral health providers

patient-centered care

financial resources

team-based approach

improved patient experiences