Applying Quality Improvement Methods to Implement Principles of Collaborative Care-View Presentation

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The workshop, led by Amy Bauer, a psychiatrist and health services researcher from the University of Washington, along with her colleagues, focuses on integrating quality improvement (QI) methods to apply collaborative care principles in healthcare settings. This morning session aims to condense a year-long course into an introductory overview, designed to build foundational knowledge about QI methods applicable across healthcare practices. The discussion is structured around the "Model for Improvement," which addresses key questions: What are we trying to accomplish? How will we know if a change is an improvement? And what changes can we make that result in improvement?<br /><br />Participants engage in activities to learn about developing AIM statements, identifying areas for improvement, and selecting measurable outcomes. The session highlights the importance of precise, shared measurements and consistent definitions while conducting QI initiatives. The information is aimed at encouraging an interactive environment, soliciting participation and sharing experiences.<br /><br />Key elements discussed include the model's framework, which encourages iterative changes and the importance of reducing practice variation to improve patient outcomes. Emphasis is also placed on choosing relevant, achievable, and time-bound SMART goals to guide quality improvement projects. Participants are encouraged to consider the human aspect and engage team members in the change process, ensuring alignment with their perspectives and needs, facilitating sustainable improvement initiatives. Overall, the workshop seeks to foster a collaborative environment, enabling participants to apply QI methodologies effectively in their settings.

Keywords

quality improvement

collaborative care

healthcare settings

Model for Improvement

AIM statements

measurable outcomes

practice variation

SMART goals

sustainable improvement

team engagement