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Patient Experience: Relevance in Clinical and Social Media Settings

Activity Type:

  • On Demand


Release Date: 3/28/2018

Expiration Date: 3/28/2021

  • AMA PRA Category 1 Physician: 1
  • Participation: 1

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Overview

Regardless of setting, there is unprecedented interest in ensuring that patients have a positive experience with their care. In addition, we practice within a consumer-driven, high-tech, health-care environment in which it is vital for physicians to understand how these factors converge to influence patient experience. This activity is designed to give learners a greater appreciation of these concepts.

Pricing

  • General Member - $15.00
  • Resident-Fellow Member - $7.50
  • Medical Student Member - $15.00
  • Non-Member - $30.00

Educational Objectives

  • State relationships between patient experience, clinical effectiveness, and safety and quality;
  • Identify measures of quality applied to clinical settings;
  • Describe how patient experiences can influence use of social media; and
  • List potential benefits and pitfalls of social media use by physicians.

Target Audience

Psychiatrists

Estimated Time to Complete

Estimated Duration: 1 hour
Begin Date: March 28, 2018
End Date: March 28, 2021

How to Earn Credit

Participants who wish to earn AMA PRA Category 1 Credit™ or a certificate of participation may do so by completing all sections of the course including the evaluation. A multiple-choice quiz is provided based on the content. A passing score of 75% must be achieved. Retakes are available for the test. After evaluating the program, course participants will be provided with an opportunity to claim hours of participation and print an official CME certificate (physicians) or certificate of participation (non-physicians) showing the completion date and hours earned. 

Accreditation

The American Psychiatric Association (APA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The APA designates this enduring activity for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Faculty and Planner Disclosures

Faculty

  • Julie Neidermeir, MD, Associate Professor of Psychiatry, The Ohio State University. Reports no financial relationships with commercial interests.
  • David Kasik, MD, Associate Professor of Psychiatry, The Ohio State University. Reports no financial relationships with commercial interests.

Planners 

  • Stephanie Auditore, JD, Director, Membership, American Psychiatric Association. Reports no financial relationships with commercial interests.
  • Tristan Gorrindo, MD, Director, Division of Education, American Psychiatric Association. Reports no financial relationships with commercial interests.
  • Kristen, LeBlanc, Deputy Director, Member Product Developmemnt & Engagment, American Psychiatric Association. Reports no financial relationships with commercial interests.

 

Hardware/Software Requirements

This internet-based CME activity is best experienced using Internet Explorer 8+, Mozilla Firefox 3+, Safari 4+. This Web site requires that JavaScript and session cookies be enabled. Certain activities may require additional software to view multimedia, presentation, or printable versions of the content. These activities will be marked as such and will provide links to the required software. That software may be: Adobe Flash, Adobe Acrobat, Microsoft PowerPoint, and Windows Media Player.

Optimal System Configuration:

  • Flash Player: Adobe Flash Player 10.3+ 
  • Browser: Firefox (latest version), Internet Explorer 8.0+, Safari 7.0+, Microsoft Edge (latest version) or Google Chrome (latest version)
  • Operating System: Windows XP+ or Mac OS X 10.4+ 
  • Internet Connection: 1 Mbps or higher

Minimum Requirements:

  • Windows PC: 500-MHz Pentium II; Windows XP or higher; 128 MB RAM; Video Card at least 64MB of video memory; Macromedia Flash Player 10.3 or higher; Sound Card at least 16-bit; audio playback with speakers for programs with video content
  • Macintosh:Mac OS X 10.4+ or higher with latest updates installed; 1.83MHz Intel Core Duo or faster; RAM: 128MB or more; Video Card: at least 64MB of video memory; Sound Card: at least 16-bit; audio playback with speakers for programs with video content

For assistance: Contact educme@psych.org for questions about this course | Contact learningcenter@psych.org for technical assistance

All materials copyright American Psychiatric Association. ©2018

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